Achievements

  • Shakawath Hossain is the first and youngest Bangladeshi who became Resident Manager & General Manager (Acting) for an International Chain Hotel.
  • Shakawath Hossain is one of the highest paid professionals in Hotel Industry of the country with entitlement of many perks and benefits for myself and my family, paying all my Taxes accordingly.
  • Successfully integrated The Westin Dhaka from Strarwood Inc to Marriott International.
  • Increased The Westin Dhaka Guest Experience Index (GEI) to 8.77 in 2016 at The Westin Dhaka which was 8.21 in 2013 in benchmark of 10.
  • Achieved The Westin Dhaka Guest Experience Index (GEI) goal and Starwood Preferred Guest (SPG) goal consistently for three years after taking the charge.
  • Launched SPG Preferences, StarGuest, and Westin Experienced Specialist (WES) at The Westin Dhaka to provide personalized guest service and continued it with success.
  • Successfully completed Starwood ExCom Track (2014-2015; Mentor Mr. Ravi Shankar, Regional Director, New Builds, Transitions & Operations Support, South Asia at Starwood Hotels & Resorts)
  • Successfully led The Westin Dhaka Safety & Security Team for more than three years in absence of regular Director of Safety & Security while high security and terrorism alert were going on for the city from Starwood.
  • Cross trained associates to make them multi skilled to proper usages of manning. Which has a huge impact on the industry.